1. Introduction
At EcoShine PRO (Primary Domain: https://www.ecoshine.pro; Secondary Domain: https://www.ecoshineroyale.com), we prioritize your privacy and data security. We comply with the California Consumer Privacy Act (CCPA), GDPR, and other international data protection regulations. By using our services, you consent to the terms outlined in this policy.
For more details on California Privacy Laws, visit the California Attorney General’s CCPA page.
2. Data Collected
We collect various data to improve your experience, including registration information, purchase data, and support data. Our website is hosted by Hostinger, a trusted provider adhering to global privacy standards, including GDPR and CCPA regulations. By using our services, you agree to this policy.
- Registration Data: Includes your username, email, and profile information.
- Purchase Data: Purchase codes are stored to provide product downloads and support.
- Support Data: Support tickets are submitted via Ticksy.
- Contact Form Data: Securely sent through Zoho, in compliance with EU/US Privacy Shield.
3. Cookies
We use cookies for authentication, session tracking, and analytics. Cookies include PHPSESSID for session management, and WordPress cookies for authentication. You can disable cookies in your browser, but this may affect your experience.
4. Embedded Content
Embedded content from third-party sites like YouTube and Facebook may collect data. We only collect information when you interact with such content.
5. Analytics and Tracking
We use Google Analytics to monitor site traffic and behavior. This data is anonymized and helps us improve the user experience. You can opt-out of Google Analytics tracking via their Opt-Out Tool.
6. Security Measures
We use SSL/HTTPS encryption across our entire site to protect user data from unauthorized access. We take all necessary measures to prevent breaches and ensure data integrity.
7. Data Retention
We retain your data, including support tickets, comments, and profile information, for as long as needed to provide services. If you request deletion, we will remove your personal data unless it is essential for ongoing services.
8. Your Data Rights
Under GDPR and CCPA, you have the right to request a copy of your data, correct inaccuracies, or request its deletion. Contact us at info@ecoshine.pro for assistance with your data rights.
9. Third-Party Access to Data
We share limited data with third-party service providers, such as Envato Pty Ltd for purchase validation and Ticksy for support. We ensure that all third-party providers comply with relevant privacy regulations.
10. International Data Transfers
As a global service provider, your data may be transferred internationally. We comply with GDPR regulations for data transfers outside the EU/EEA, ensuring your data is protected.
11. Use of Personal Data
We use your data to personalize your experience, provide technical support, process transactions, and prevent fraudulent activity. Your data is never shared for marketing purposes without explicit consent.
12. Privacy for Minors
We do not knowingly collect personal data from children under 16. If we discover any such data has been collected, we will delete it immediately.
13. Marketing Communication
With your consent, we may send you promotional offers and updates via email. You may opt-out at any time by clicking “unsubscribe” in any email communication.
14. Legal Compliance
We comply with California state laws, including CCPA, ensuring that your data is used in accordance with legal requirements. In the event of legal inquiries, we may disclose your information to law enforcement, but we will attempt to notify you first.
For more on California State Laws, you can visit the California State Government website.
15. Data Breach Response
In the event of a data breach, we will notify affected users and the appropriate authorities within 72 hours, following the guidelines outlined in GDPR and CCPA.
16. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We recommend reviewing their privacy policies before submitting any personal data.
17. Advertising
We do not use your personal data for third-party advertising purposes. Any advertisements on our website will not involve sharing of personal data.
18. Consent and Updates
By using our site, you consent to this privacy policy. We reserve the right to update the policy to reflect changes in laws or practices. You will be notified of any significant updates.
19. Contact Information
If you have any questions about this privacy policy or how we handle your data, please contact us at:
Email: info@ecoshine.pro
Phone: +1 (424) 438-4238
Address: EcoShine PRO on Google Maps
20. Legal Release of Data
If required by law, EcoShine PRO may release your data to law enforcement agencies or litigants. We will take every step to notify you in such events and allow you the opportunity to challenge the request. Our commitment to defending your privacy by all legal means is unwavering.
For more on California Consumer Protection Laws, refer to the California Department of Justice website.